سياسة الخصوصية

In full transparency regarding how your personal data is collected and processed:

We want you to be fully informed about how your personal data is used and processed — that's the purpose of this website. To achieve this, we use multiple methods and procedures to provide you with relevant information about personal data use.
Where we identify that you need specific details, we will provide the relevant information at the appropriate time.
We're happy to answer any questions you have and will clarify any legal restrictions that apply. You can reach us by email at: info@sornomcreditvale.com

Personal data will only be used for the purposes specified in this policy.

We may process your personal data for several purposes, including: delivering the website and connecting you to third-party trading platforms (the "Services"), improving the website, protecting our rights and interests, supporting the maintenance and delivery of the Services, meeting applicable regulatory and legal requirements, and carrying out the administrative and operational activities necessary to provide and sustain the Services.
We also process personal data to better understand your preferences and needs.

To exercise the essential tools that protect your personal data rights:

Your data rights are fully supported. You can contact us at any time to request access to your personal data — we can update it, delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We are committed to fulfilling your requests promptly.

Keep your personal data safe:

While we cannot guarantee absolute security of your personal data, we are committed to employing a range of methods and technologies to keep it protected.
Our privacy and security policy is comprehensive.

١. ما نطاق المشروع؟

This policy describes the types of personal data the Company collects about natural persons, how that data is processed, shared with third parties, and secured.
This policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or through additional information available to or accessible by us.
For the purposes of this policy, "processing" means any operation involving personal data, including its collection, management, organization, and storage.
Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly collect personal data from individuals under 18, nor do we knowingly permit them to use our services. If we become aware that we hold information relating to a minor, we will delete it promptly.

٢. ما هي البيانات الشخصية التي نحتفظ بها عنك؟

When you access our services, service channels, or website, we collect personal data. Depending on the context, we may ask you to provide this data directly, collect it by analyzing how you use our services or service channels, or receive it from our third-party partners.

٣. لا يُشترط الإفصاح عن البيانات الشخصية للشركة، غير أن الامتناع عن ذلك قد يترتب عليه عواقب محددة.

You are not required to provide us with any personal data. In some cases, withholding personal data may limit our ability to deliver our services or prevent you from accessing the website.

٤. ما أنواع البيانات الشخصية التي نجمعها؟ عند زيارتك لموقعنا الإلكتروني، نجمع البيانات الشخصية التالية:

This includes information about your internet activity history, traffic data (such as your IP address, access date, and access time), language settings, software crash logs, browser type, and device details. This information is not personal data and cannot be used to identify you.
Personal data received directly from you: any personal data you voluntarily provide when connecting to a third-party trading platform through us.
Personal information submitted specifically to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

٥. الأساس القانوني وأسباب معالجة البيانات الشخصية

6. Transfer of Personal Data to Third Parties

The Company may also share personal data with third-party service providers that support our operations, including hosting providers, storage providers, IP address information providers, and user experience analytics services.
You may also request that specific personal data be shared with external trading platforms. In such cases, we will provide those platforms with the personal data you have submitted to us. Your personal data shared with external trading platforms will be subject to their respective privacy policies. Your personal data may be shared with more than one trading platform.
The Company may share personal data with its affiliates or business partners to support the development and improvement of the products and services offered to its clients.
Where necessary to protect the rights or assets of third parties, the Company may disclose personal data to regulatory bodies, local authorities, or other official authorities.
We may also share your personal data with potential investors or acquirers, with lenders to the Company or any other entity within the group in connection with a relevant transaction (including the transfer or sale of assets belonging to the Company or any other group entity), or in the context of any merger, restructuring, consolidation, or insolvency involving the Company or any other group entity.

7. Cookies and Third-Party Services

We may work with third parties, such as advertising providers and analytics companies, which may also use cookies or similar technologies on our site.
Cookies are small text files placed on your device each time you visit our website. They collect information about your browsing preferences and habits to improve your experience, track your preferences, and tailor products and services to your needs. Cookies are also used for statistical and analytics purposes.
Some cookies we use are session cookies — temporary files downloaded to your device that expire when you close your browser. Others are persistent cookies, which remain on your device after the browser is closed and help the website recognize you as a returning user.

أنواع ملفات تعريف الارتباط:

We may use it based on its intended purpose.

Do Not Track Notice
This service does not currently support Do Not Track signals.
8. Retention of Your Personal Data

We will retain your personal data for as long as necessary to fulfil the purposes described in this policy, or for longer periods where permitted by applicable laws, regulations, or regulatory orders.
Your information will be shared with third-party trading platforms for a period of 12 months. If you provide consent, sharing will continue for a further 12 months.
We periodically review the personal data we hold to confirm it is no longer required.

9. Transfers of Personal Information to a Third Country or International Organisation

١٠. أمان البيانات الشخصية

We have implemented the necessary regulatory and technical measures to protect personal data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your personal data will be entirely error-free, nor can we accept liability for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, without limitation, personal data disclosed due to transmission errors, unauthorized third-party access, or other causes beyond our control.
Where legal or other obligations outside our control require it, we may be compelled to disclose your personal data to third parties, such as government authorities. In such cases, we have no control over the level of protection those third parties apply to your personal data.
Personal data transmitted over the internet cannot be guaranteed to be fully secure. We cannot guarantee the security of personal data you send to us online.

11. Hyperlinks to Third-Party Websites

This website contains links to third-party websites and applications. These external platforms are not under our supervision, and we bear no responsibility for how they collect or process personal data. This Privacy Policy does not apply to any actions taken through third-party websites or applications.
Before accessing or using any third-party platform, we recommend reviewing its privacy policy carefully. Exercise caution when submitting personal data to any external site or application.

12. Changes to This Policy

Before accessing or using any third-party websites or applications, we recommend reviewing their privacy policies. We also advise against sharing personal data with them unless necessary.

١٣. حقوقك المتعلقة بمعلوماتك الشخصية

You have the right to request that we verify the accuracy of your personal data, correct any inaccuracies, and delete any personal data we no longer require. You may also restrict the scope of how your personal data is processed.
If you reside in the European Economic Area, please refer to this page:
These rights apply to the information you provide in connection with your personal data. To exercise any of these rights, send an email to the address below.
Right of Access
You may request that we verify the accuracy of the personal data we process about you. Upon verification, you may access that personal data.
We will provide one electronic copy of your personal data currently being processed. A reasonable fee may apply for additional copies. If requested, data will be made available in electronic format.
Your right of access must not infringe on the rights and freedoms of others. If a request would adversely affect another person's rights or freedoms, we may refuse or limit our compliance with that request.
Right of Rectification
We may correct inaccurate personal data. You may also request the completion of any incomplete personal data concerning you, taking into account the purpose of the processing.
Right of Erasure
This right applies in the following circumstances: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you have withdrawn your consent and no legal basis for processing exists; (c) you have objected at any time, on grounds relating to your particular situation, to the processing of personal data concerning you where that processing is based on legitimate interests pursued by us or a third party; (e) the personal data has been processed unlawfully; or (f) the personal data must be erased to comply with a legal obligation to which we are subject.
This right does not apply where the processing